We aim to respond to your quote request within one working day. If you have not received your quote, please check your junk and quarantine folders.
If you have any questions about the quoting and ordering process, or would like to enquire about the status of an order, please Contact Us.
What's included?
Currently, all services include library preparation, sequencing and a suite of bioinformatics analyses. We'll also store your data for a minimum of 12 months. For more information please visit our FAQ.
Do I have to pay VAT?
VAT is applicable to all UK based orders. For non-UK orders, you will not be subject to VAT but local taxes may apply.
Strain Submission Criteria
Your samples must be prepared according to our protocol and submitted in the tubes that we provide with a PRINTED label.
The following criteria must also be met:
PLEASE NOTE: If any of your samples do not comply with any of the above we can still accept them as DNA for our Short Read service.
Terms of Service
We regularly review and update our terms and conditions of service to ensure that they reflect the evolving needs of our services, business and customers. By accepting the formal quotation and progressing with an order the customer is deemed to have accepted the MicrobesNG Terms and Conditions of Service. The most up to date version can be downloaded from our FAQ and any questions should be forwarded to info@microbesng.com