Quality Results
To get the top quality results you have come to expect you must prepare your samples according to our submission protocols - you can find them here.
Turn Around Time
Turn around times are calculated from the point your samples are accepted into our pipeline NOT when they are put into the box. You can see our target turnaround times here.
Specialist Support
Our dedicated customer support team are available to answer any questions you may have. Questions? Contact us!
Spread the Word
It is our goal to expand our collection service. Help us spread the word at your institution to help drive sample volume through the dropbox. If you would like more advice on how to do that please let us know.